Legal notice

Introduction :
This website is published by DUMBO Ltd, a UK simplified company limited by shares with registered office number 15284078 (Shelton Street Covent Garden, London WC2H 9JQ). Shelton Street Covent Garden, London, WC2H 9JQ).


Dumbo berlin will store some of your data securely for purposes that are relevant to you.

We use your personal information to improve your customer experience while protecting your data. We will send you an email to inform you of the cancellation of your account. Dumbo berlin protects your confidential customer and visitor information.

How do we use your contact information and name?

We need your identity and your postal and e-mail addresses in order to send you your orders. This information is also useful to send you information by e-mail (updates on your order, delivery information).

How do we use your date of birth?

Your date of birth is useful for us to protect minors and detect fraud to protect you from fraud.

How do we use information about your gender?
We do not use your gender information.


Your payment information
Dumbo pays great attention to security issues when making payments on the Internet. Bank details are only processed and stored by the SYSTEMEPAY system and are never in the possession of Dumbo.

How do we use your contact history?

We need your contact information to provide you with the best possible service and so that our customer service can provide you with the best possible support.

Sharing your information

Dumbo Berlin does not sell your personal information to third parties (including your name, address, email address or credit card information). In order to provide you with the best possible service, we share your data with companies involved in your order, such as: - warehouses, pickers, delivery companies and payment service providers - professionals involved in the operation of our website (digital partners) - law enforcement agencies and anti-fraud agencies that help us prevent fraud.

The newsletter

If you have authorised us to do so, we will send you newsletters by email to keep you up to date with our news and to introduce you to new articles.

How can I stop receiving newsletters?

You can stop receiving our newsletter at any time. All you have to do is click on "unsubscribe" at the end of the newsletter you have received by e-mail. Once you have done this, we will update your profile to ensure that you do not receive any further newsletters.

How do we use your purchase history?

We need your purchase history to manage returns and support requests so that we can provide you with the best possible service and respond to all your enquiries.

Management of cookies

A cookie is a text file that is stored on your computer or mobile phone by a website to collect data about your navigation on that website. We use cookies to identify the topics and pages you visit in order to facilitate your navigation and user experience. Facebook and Google may collect or receive information from our website and use this information to provide measurement services and targeted advertising. You can opt out of the collection and use of information for targeted advertising by not allowing cookies on your first visit to the website.